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Brian Norton

Claims Advocate

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My Path to the agency and my current role: 

After 20 years of being a certified Auto Body Technician and Auto Appraiser, I moved over to appraising and claims handling exclusively.  I worked as an Independent Adjuster then a Material Damage Field Adjuster for Insurance Corporations for the next 13 years.  When Kesner Insurance called me to join them and head up the facilitation of claims and advocate on our customer’s behalf, I happily came aboard!

What I like about working at Kesner Insurance:

I like that Kesner Insurance is a local, family owned business with employees from the community.  I love it when our long-term clients let their family and friends know where they receive proper service, which often leads to us beign able to serve them as well.

What I like about being in the insurance business:

This position motivates my drive and desire to be an advocate for proper claim settlements and doing what is right for those in need.

Family/home life & what I like to do with my free time:

Now that all my kids are in college, I find myself on the golf course a little more than I should be.  We still get together for family and sporting events.  I have taken on a few community commitments near home – including hosting and being an emcee for charity events.

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